PRIVACY POLICY

Last updated: 3 September 2026

MGA Plumbing and Heating Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and look after your information when you contact us or use our website.

Who We Are

MGA Plumbing and Heating Ltd is a UK plumbing and heating company serving Oldham, Mossley, Ashton-under-Lyne, Chadderton, Middleton, Manchester and surrounding areas.

For questions about this Privacy Policy or how we use your information, contact us at:

Email: info@mgaplumbingandheating.co.uk
Telephone: 07723 335 120

Information We Collect

When you contact us through our website, by telephone, email or other communication methods, we may collect information including:

Your name
Telephone number
Email address
Your address or location where required to provide our services
Details of your plumbing, heating or boiler enquiry
Information you choose to provide when contacting us
Records relating to quotations, appointments and work carried out

Our website may also collect technical information such as device, browser and website usage information through cookies and similar technologies.

How We Use Your Information

We use personal information where necessary to:

Respond to enquiries
Provide quotations
Arrange appointments and carry out requested work
Contact you about your booking or enquiry
Provide customer service and aftercare
Maintain appropriate business and financial records
Meet our legal and regulatory obligations
Operate, maintain and improve our website

We will not sell your personal information to third parties.

Our Website and Wix

Our website is built and hosted using Wix. Information submitted through our website forms may therefore be processed and stored using Wix's systems.

Other service providers may also process information on our behalf where necessary to operate our business, website or communications. We only use personal information for appropriate business purposes and where there is a lawful basis for doing so.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, tax andregulatory requirements.

Sharing Your Information

We may share information with trusted service providers where necessary to provide our services or operate our business.

We may also disclose information where required by law or to protect our legal rights.

We do not sell or rent customer information.

Cookies

Our website may use cookies and similar technologies to help it operate correctly, understand how visitors use the website and, where applicable, provide additional functionality.

Where consent is legally required for non-essential cookies, visitors will be given appropriate choices.

Your Data Protection Rights

Under UK data protection law, depending on the circumstances, you may have rights including the right to:

Ask for access to personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete certain information
Ask us to restrict how certain information is used
Object to certain uses of your information
Request transfer of certain information

If you wish to exercise any of these rights, contact:

info@mgaplumbingandheating.co.uk

You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our website, services or legal obligations. The latest version will always be available on this website.

MGA Plumbing and Heating Ltd
Email: info@mgaplumbingandheating.co.uk
Tel: 07723 335 120